Since the start of the school year, our Success Counselors have traveled to 20 campuses across Massachusetts to meet one-on-one with all of our 1,300 students. Liz Hood, a second-year Success Counselor, reflects on a busy month of the school year…

In the month of September, I had ninety-one campus meetings and traveled a total of four hundred and thirty-two miles to visit students at the University of Massachusetts Amherst, Boston College and Wentworth Institute of Technology. Despite that seemingly never-ending stretch of I-90 between Worcester and the exit off to Amherst (I went to Smith College and the Pioneer Valley will always hold a place in my heart) one of the things that I enjoy the most about being a Bottom Line Success Counselor is the ability to support students on campus and in person. A standard meeting that takes place in September is the first year check in meeting. This forty-five minute meeting addresses issues related to academics, campus life, financial aid and anything else that may arise.

Last month, I met with all of my first year students on their own campuses.  By being on campus I am able to more effectively connect students to the resources that are available to them and encourage them to advocate for themselves. First year students are often times intimidated by the idea of asking for help. The other day I met with a student who had an unresolved issue with her bill and she did not know where to go or what to ask.  We discussed her bill issue and acted out the conversation in a quick role-play, and I walked over with her to the bursar’s office.  She was able to resolve the issue on the spot. Another student I met with was struggling in Chemistry class, but did not know where to go for extra help.  We went to the tutoring center together and he signed up to meet with a tutor once a week.

I really enjoy working with first year students; I get to watch as students see the world opening up to them.  There is so much optimism and excitement as they begin to figure out who they want to be and what they want to do. I strongly believe that campus visits play an integral role in strengthening counselor-student relationships and demonstrate to students that Bottom Line is really invested in their success and wants to see them excel.

Liz Hood

Bottom Line Success Counselor

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Me and my current roommate Darlene having fun (after doing our homework!)

One of my greatest fears when deciding to come to college was living with a roommate. My fear did not revolve around having to share a room, since I’ve shared a room with my siblings my entire life; I was more concerned with whether or not I would get along with my roommate. (In case you are wondering, my college has a limited amount of single rooms, which are usually occupied by seniors.) I’ve had two roommates in the past two years and, luckily, everything has turned out just fine.

Since I had no friends from home attending Holy Cross with me, I had to complete a Roommate Questionnaire before freshman year that asked me about my living preferences. Based on my answers, I was randomly assigned with a roommate in a freshmen dorm hall (Wheeler!). We quickly added each other on Facebook and started sending messages back and forth in an attempt to get to know one another before schools started. We lived together throughout the entire year and I got along with her very well. Although we are no longer roommates, we still remain friends. 🙂

This year, I live in Clark (Sophomore dorm) with my friend, Darlene. She lived three doors down from me in Wheeler last year and since we had a class together we instantly bonded. We spent a lot of time together and I have to admit that I would not have had such an amazing freshmen year if it weren’t for her friendship. Whether it was doing homework in the library, sledding on top of plastic bin containers (when we should have been studying for finals!), going around taking silly pictures, or randomly walking around campus with footed pajamas and masks on, we always had an amazing time. It was obvious that we should dorm together our sophomore year.

Our only fear about rooming together was whether it would negatively affect our friendship. Rooming with a best friend is hit or miss. It can either go very well or it can be a complete disaster. The last thing I wanted was for our friendship to be strained because we were not good roommates. Luckily, rooming together did not ruin our friendship and we are still good friends. 🙂

Many students who will be freshmen in the fall have the same fear I did when I was a freshman. I can assure you that everything will turn out fine. If there is any problem that cannot be resolved by talking it out, you can always seek out your Resident Assistant or Resident Director for advice or (in dire circumstances) request a roommate change. So don’t sweat it!

Until next month,


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